Responsible Gambling

Gambling should always be entertainment — never a way to make money or solve financial problems. We are committed to promoting safe gambling practices and providing resources to anyone who needs help.

Know Your Limits

Before you play, set strict limits on time and money. Only gamble what you can afford to lose. Never chase losses — if you're playing to recover money, stop immediately.

Signs of Problem Gambling

• Gambling more than you can afford to lose
• Borrowing money or selling possessions to gamble
• Hiding gambling activity from family or friends
• Neglecting work, family, or other responsibilities
• Feeling anxious, irritable, or depressed when not gambling
• Failed attempts to cut back or stop
• Chasing losses with bigger bets

If any of these apply to you, please reach out for help. Problem gambling is treatable and you are not alone.

Self-Exclusion Tools

Every licensed casino is required to offer self-exclusion. Most EU countries also operate national exclusion registers that automatically block you from all licensed operators in that country. Use these tools if you feel you need a break — they are free, confidential, and effective.

Underage Gambling

Gambling is strictly for adults (18+ in most jurisdictions, 21+ in some). Luckelo does not allow under-18s to use this site. If you suspect a minor is gambling, please contact the casino's support team immediately.

Our Commitment

Luckelo only lists casinos that are licensed by reputable regulators and that offer responsible gambling tools including deposit limits, session time limits, reality checks, and self-exclusion. We never promote gambling as a way to earn money.

International Organisations

• BeGambleAware — UK — Free confidential 24/7 support
• GamblingTherapy — Global — Online counselling & live chat
• Gamblers Anonymous — Global — 12-step peer support
• Gordon Moody — UK — Residential treatment programmes

Help by Country

Germany 🇩🇪

• Bundeszentrale für gesundheitliche Aufklärung — National helpline: 0800 1372700 (free, 24/7)
• OASIS Exclusion Register — National self-exclusion for all licensed German operators
• Fachverband Glücksspielsucht — Counselling centre network

Finland 🇫🇮

• Peluuri — Helpline: 0800 100 101 (free, Mon–Fri)
• Peli-katkos — Self-exclusion from Veikkaus (national operator)

Norway 🇳🇴

• HjelpeLinjen — Helpline: 800 800 40 (free, 24/7)
• Lottstift (Exclusion Register) — National self-exclusion register

Sweden 🇸🇪

• Stödlinjen — Helpline: 020-81 91 00 (free, Mon–Fri)
• Spelpaus — National self-exclusion — blocks all licensed Swedish operators

United Kingdom 🇬🇧

• BeGambleAware — Helpline: 0808 8020 133 (free, 24/7)
• GamStop — National self-exclusion from all UK-licensed operators
• GamCare — Counselling, forum and live chat

Netherlands 🇳🇱

• Verslavingszorg / Jellinek — Helpline: 088 505 1220
• CRUKS Exclusion Register — National exclusion register managed by KSA

Ireland 🇮🇪

• Gambling Aware Ireland — Helpline: 1800 936 725 (free)
• Problem Gambling Ireland — Resources and support finder

Spain 🇪🇸

• Jugarbien.es — Official responsible gambling portal
• RGIAJ Exclusion Register — National self-exclusion register

Italy 🇮🇹

• CNAPP — National network of addiction services
• Gioco Responsabile (ADM) — Official self-exclusion portal (autoesclusione)

Austria 🇦🇹

• Spielsuchthilfe — Helpline: 0800 040 080 (free, 24/7)
• Casinos Austria Exclusion — Self-exclusion from Austrian licensed operators

Denmark 🇩🇰

• Center for Ludomani — Helpline: 70 22 28 25
• ROFUS Exclusion Register — National self-exclusion register

Poland 🇵🇱

• Centrum Wsparcia — Helpline: 116 123 (free)
• Rejestr Wykluczonych (MF) — Official exclusion register — Ministry of Finance